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Destroyed, dark building interior with fire, debris, and water on floor.

SERVICES

Investigations That
Move Files Forward

From scene preservation to final report. services built around your objectives, not ours.

Beyond Origin & Cause

Every investigation is tailored to the complexity, exposure, and unique challenges of the loss. From straightforward residential fires to catastrophic commercial losses, we prioritize defensible findings, efficient workflows, and communication that works.

ProFire delivers fire and explosion investigations that help you close files, identify subrogation, and minimize liability. We don't just determine origin and cause. We connect findings to coverage, evaluate recovery potential, and assess exposure — giving you what you need to make decisions.

Two firefighters inspect extensive building collapse wreckage and a charred car.

What WE OFFER

Comprehensive Investigation Services

Origin and Cause Investigation

Determine where the fire started and what caused it with defensible findings backed by technical expertise.

What you get

CFI/CFII certified investigators

Comprehensive scene examination

Claims-smart reporting

Expert testimony support.

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Scene Preservation & Documentation

Secure the scene in hours and document evidence before it's compromised.

What you get

Same-day response

Trained scene support teams

Comprehensive documentation

Controlled access protocols

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Large-Loss Site Coordination

Manage complex, multi-party
investigations with strategic oversight.

What you get

Large Loss Roundtable review

Multi-party coordination

One point of contact

Strategic action planning

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Evidence Collection, Chain of Custody & Storage

Preserve evidence to Federal Rules
standards with full chain of custody
controls.

What you get

Strategic evidence identification

Proper collection protocols

Forensic-grade storage

Litigation-ready documentation

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Claims-Smart Reporting

Deliver findings that address
subrogation, liability, and coverage—
not just origin.

What you get

Executive summaries (answer the 3 questions)

FAST findings options

Strategic recommendations

Attorney-ready format

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Liability Exposure Assessment

Evaluate spread factors, suppression response, life safety, and notice requirements.

What you get

Beyond basic origin and cause analysis

Life safety evaluation

Code compliance review

Contribution target identification

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Building ablaze with thick smoke, firefighters on extended ladder.

Fast Response

Scene secured in hours. Investigators deployed based on urgency and complexity.

Strategic Planning

Every case gets an action plan aligned to your objectives — not generic investigation protocols.

Clear Communication

Customized updates. Consistent
point of contact. Communication
aligned to your workflow.

Quality Standards

ProFire University training. Large
Loss Roundtable review. Evidence preserved to Federal Rules standards.

Process

How We Work

Who We Serve

Attorneys

Liability assessment, evidence that holds up, and experts who perform under cross-examination, whether you're pursuing recovery or building a defense.

TPA / Independent Adjusters

Fast findings that help move files. Policy-aware reporting. Communication that doesn't add to your workload.
 

Standard/Excess Lines Insurance Companies

Built for both traditional P&C carriers and the E&S market, supporting claims that range from straightforward to highly complex.

Self-insured / Private Clients

Clear answers without the insurance jargon. We walk you through the process, explain what we find, and help you understand your options.

Why Us

The ProFire Difference

Beyond the Basic Origin & Cause

We determine where it started and what caused it—then tell you
what it means for coverage, subrogation, and liability.

Boutique Experience with National Reach

Five respected firms united under shared standards. Local expertise backed by national resources.

Built to Make Your Job Easier

Investigations that align to your objectives. Reports that answer your questions. Communication that works.

$1B+

Claims Investigated

100%

Certified Fire Investigators

24/7

Emergency Response

Ready to Take the Next Step?

Choose how you’d like to proceed

Start an Assignment

Work with our expert network.

Submit now

Talk to ProFire

Have questions about a case, joining ProFire, or something else?

Contact us

See Our Coverage Map

See our growing network of boutique firms and investigator locations.

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Person in protective suit and gas mask in red, smoky environment.

Move Your Files Forward Today.

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